Impact Report 2024
We Are Transforming Cleft

25 Years of Comprehensive Care

Hugh Brewster
Executive Director
hugh@transformingfaces.org
A New Era
If you are a global music superstar, celebrating the “eras” of your work leads to sold-out arenas (and even excitement within a certain cleft NGO’s office in Toronto!). The trajectory from unheralded to world-famous is compelling.
As you will hear from Board Chair, Jackie Elton, our founding objectives were modest but unique: supporting multidisciplinary care for families affected by cleft overseas, and partnering with local teams.
While ‘world fame’ will never be our goal, we celebrate the inspiring successes of partners in our movement — from graduating the first speech therapists in Ethiopia, to investing in the pioneering cleft teams in Madagascar, to seeing rural children in India shaping the future of their communities… we could go on and on! Most gratifyingly, our network now contributes momentum toward Comprehensive Cleft Care in every corner of the world.
As we enter the “Transforming Cleft” chapter, our appreciation only grows for our partners and for supporters like you. In this snapshot, we hope that you will find much encouragement, amidst adversity, as we together pursue a world where every child overcomes the limitations of cleft lip and palate.


Jackie Elton
Co-Founder & Board Chair
Solving a Particular Problem
I was born with a cleft lip and palate. It was an ongoing challenge, but I never knew any different. My parents faced fears, hard choices, and treks to the doctors alongside me. I was lucky to receive good treatment, but cleft has always been part of who I am.
As I started Transforming Faces with Jo Jamieson, we met a speech therapist in Vietnam who explained the basics of comprehensive care. We decided from the start that surgery was not enough — like me, cleft patients required and deserved more support.
What has been so extraordinary is all the wonderful, dedicated people who have become part of Transforming Cleft. What started as a modest attempt to solve a particular problem has become a worldwide movement. I still find it miraculous! I don’t know what the next chapter will bring, but I’m sure that just like in the past 25 years, together, we will exceed my expectations.

Celebrating 25 Years
Rooted in Toronto
since 1999
In 1983, Transforming Faces’ future co-founders met in India. Jackie Elton was a post-graduate intern, and Jo Jamieson’s career was in church-based international development. A mentorship blossomed into friendship, and they always stayed in touch.
In 1999, a TV documentary about the limitations faced by Sri Lankan families without access to cleft treatment helped spark Transforming Faces’ genesis. Back then, cleft lip and palate care in low-income contexts was primarily provided using the “mission model” where foreign volunteers complete surgeries during short visits.
This was a start — but not the circle of care that Jackie relied upon during her own cleft journey. An alternative vision would require local, multidisciplinary teams to facilitate ongoing care, and a commitment to creatively reach those on the margins, living far from medical centres.
Our partners have since enhanced, refined, and ultimately fanned this spark into a flame. While many challenges remain, the transformative ethos of “Comprehensive Cleft Care” for every child now burns brightly across the globe.







Supported by a local multi-disciplinary team, parents navigate the implications of cleft such as community perceptions, nutrition, surgeries, and speech therapy. A cleft shouldn’t limit a child’s pursuit of a full life.

A New Name
In 1999, public understanding of “cleft lip and palate” was low. “Transforming Faces” was helpful and clarifying! Since that time, awareness of cleft conditions has grown while face ‘transformation’ has become a social media obsession. Our holistic approach can get lost online.
Today we celebrate a generation of children and families around the world who have transformed their lives and overcome cleft’s limitations. Our deep collaboration with pioneering local cleft professionals also animates our work each day.
The name “Transforming Cleft” and our cheerful, refreshed logo is inspired by our legacy of positive impact, welcoming all to joyfully pursue a future where all children worldwide access timely and effective care. Click here to read more about the name change.

Partnering Locally in Under-Resourced Communities















⬤ Local Impact
Countries where we partner locally to provide CCC in under-resourced communities.
⬤ Global Network
The Circle of Cleft Professionals network & strategic partnerships.
Ongoing Comprehensive
Cleft Care
(5 year average)**
* Overall, the number of families accessing care has grown by 20% over the last 5 years.
** Our avg. CCC cost per patient includes interventions such as speech therapy, surgery, orthodontics and others. Treatment costs vary regionally and are influenced by geopolitical events.
Where does your money go?

A private charitable foundation covers all the administrative and fundraising costs that allow our team to do this important work.
Supporter Feature: Ian Muller
Ian is a member of Transforming Cleft’s Engagement Committee.
His family is on a cleft care journey in Ontario, Canada:
“Our second child was born in the anxious early weeks of the pandemic, and his cleft palate diagnosis was initially missed. Fortunately, his grandmother’s career was in neonatal intensive care nursing and she knew where to look. A quick referral to a cleft lip and palate team got us all back on track.
The uncertainty and fear we felt for our son’s wellbeing could only be magnified for those families who don’t have the same access to local care. That is why Transforming Cleft’s focus on Comprehensive Cleft Care is so crucial. Having a knowledgeable local team supporting a family’s cleft journey is irreplaceable in the circle of care.”

Expanding Access to Care
We’re nurturing Comprehensive Cleft Care partnerships in three new countries. Our partners are local trailblazers who embrace the complexities of interdisciplinary care and are tenacious in ensuring children in under-resourced communities receive follow up over the long haul.
Cochabamba, Bolivia

Advanced health services are only available in Bolivia’s major cities. Travel from villages is arduous and leaving home can be filled with unknowns – including difficulty accessing services in most rural families’ native languages, Quechua or Aymara.
In response, our local partner Ayninakuna supports families every step of the journey and coordinates care across cleft disciplines to make the most of each clinic visit.
Gonzalo’s Journey, a video released in December, documents the experience of this rural family as they access care through our local partner.
Mwanza, Tanzania

63% of Tanzania’s population lives in rural areas, where families earn about $7 per day. Access to public health services is limited, and many families don’t believe that cleft lip and palate is treatable.
Children affected by cleft face health consequences and tend to experience community exclusion. An important part of our partnership with Bugando Medical Centre is building community awareness of cleft and supporting family access to timely and effective care.
Community engagement helps identify individuals with untreated cleft in Mwanza, Tanzania.
Chiapas, Mexico

In Mexico’s poorest state, the public system is often unable to provide timely cleft care.
Our local partner, Tseinan, maximizes multidisciplinary cleft care at each visit. Addressing malnutrition before surgery, providing speech therapy and family support to Indigenous families in their own language, they ensure children access full-circle care.
Joshua, posing with his grandmother, accesses care through our local partner.

Transforming Cleft championed the creation of the CoCP’s new digital platform, Circle. Over 500 cleft professionals from all over the world now connect, collaborate and learn across disciplines, organizations, and borders.


Children achieve better outcomes when psychologists, speech therapists, surgeons, and other specialists collaborate. We support ongoing learning like this workshop, led by Program Manager Yalexis Barr.
Care Closer to Home


Josué’s Rehabilitation

When Elena held her son Josué for the first time, she was overcome with grief. She had never seen a child who looked like him. She tried to nurse him, but Josué couldn’t breastfeed. He would cry and cry; Elena would too.
By the time she got him to a health post near Sacaca, Bolivia, Josué was severely malnourished. Clinic staff worried that he wouldn’t make it. Once Josué stabilized, they sent Elena home with formula and a special bottle. But Elena was desperate to know who would treat her son’s cleft.
She took Josué to every hospital and surgical mission she could find but was always sent away. First, he was deemed underweight for surgery. Then, he was always fighting an infection. The back and forth exhausted Elena and her husband’s savings. Their little farm had to support their 4 other children as well. It felt like the end of the road.
Hope finally arrived via our local partner, Ayninakuna. Their outreach to the Sacaca clinic finally connected her to cleft-specific nutrition and psychosocial counselling over the phone. Josué’s health rapidly improved, and he became eligible for a safe surgery by a cleft expert.
Today, he is a healthy and happy 3-year-old, as his family embraces his journey toward full rehabilitation.
Rewriting the Story: Timely Cleft Care
Thirty years ago, finding a safe cleft surgery from a skilled surgeon in Bolivia was no easy feat. A first attempt to repair Carlos’ palate failed, leaving him with a distressingly large gap in the roof of his mouth.
Every few months, Nora and her son went from mission to mission looking for help. Carlos was invariably told that his case was too complicated. Meanwhile, eating was difficult. Everyone struggled to understand his speech, and he faced incessant bullying in school.
Years later, Nora found the Ayninakuna cleft care team; it took multiple surgeries, but eventually his palate was closed! Speech therapy and consistent practice then improved his communication, while support groups helped Carlos grow confidence. Today, he studies law, plays the bass, and sings in a band.
No child should have to wait years to journey toward full rehabilitation. Dedicated local cleft professionals and families in places like Bolivia are helping to rewrite stories of agonizing exclusion— an inspiring chapter of Transforming Cleft has begun!

Our Gratitude
Thank you for helping families in under-resourced communities access Comprehensive Cleft Care. We are deeply grateful to our donors, partners, board, advisors, and staff!

637 College St., Suite 203
Toronto, ON, M6G 1B5
1-416-222-6581
info@transformingcleft.org
transformingcleft.org
Charitable Registration: 86720 4034 RR0001
Edited by Kristian Wykes